Introduction
This Privacy Policy explains how Grawio Banjari Industries Private Limited (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you access or use our websites, applications, software platforms, products, and services (collectively, the “Services”).
Volocals.com, volocals.in, and the Volocals App are products and brands owned and operated by Grawio Banjari Industries Private Limited, and are included within these Services.
By accessing, registering for, purchasing, or using any of our Services, you (“User”, “Client”, “Customer”, “you”) consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
Information We Collect
We may collect various types of information in connection with your use of our Services, including:
Personal identification information (Name, email address, phone number, etc.)
Business-related information (Company name, business address, etc.)
Usage data (IP address, browser type, operating system, pages visited, etc.)
How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our Services
Improve, personalize, and expand our Services
Understand and analyze how you use our Services
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
Process your transactions and manage your orders
Send you emails
Find and prevent fraud
Data Selling
We do not sell any data. Your personal information is never sold to third parties for any purpose.
Data Misuse
We do not misuse any customer data. Your information is used solely for the purposes described in this Privacy Policy.
Data Privacy
Customer privacy is of the utmost importance to us. We are committed to protecting your data and ensuring your privacy is maintained.
Sharing Your Data with Others
We do not share our customer data with anyone. Your information is never shared with third parties except as necessary to provide and improve our Services or as required by law.
Using Your Data to Improve Services
We use your data only to improve our services. The information we collect helps us understand your needs better and enhance your experience with our Services.
Data Security
Your information is end-to-end encrypted using SSL technologies. We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security practices include, but are not limited to:
Encryption of data both in transit and at rest
Regular security assessments and audits
Use of secure servers and firewalls
Limited access to your personal data by our employees and contractors who are bound by strict confidentiality obligations
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.